1. Information We Collect

We may collect the following types of personal information:

• Identity and Contact Details: Name, email address, phone number, or other contact information provided when you contact us, request a quote, or sign up for newsletters.
• Professional Information: Job title, organisation, or industry details when you engage with our services.
• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies or analytics tools.
• Service-Related Information: Information provided during cybersecurity assessments, consultations, or service agreements.
• Other Information: Any additional information you voluntarily provide, such as feedback or inquiries.

2. How We Collect Information

We collect personal information:

• Directly from You: When you fill out forms, contact us, or engage with our services.
• Automatically: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you visit our website.
• From Third Parties: From business partners or service providers, where permitted by law.

3. Purpose of Collection

We collect and use your personal information for the following purposes:

• To provide and improve our cybersecurity services.
• To respond to inquiries, provide quotes, or manage service agreements.
• To communicate with you, including sending newsletters or updates (with your consent).
• To analyse website usage and improve user experience.
• To comply with legal obligations under Australian and Victorian privacy laws.
• To protect our legitimate business interests, such as preventing fraud or ensuring cybersecurity.

4. Disclosure of Personal Information

We may disclose your personal information:

• To our employees, contractors, or service providers (e.g., cloud hosting providers) who assist in delivering our services, subject to confidentiality obligations.
• To law enforcement or regulatory authorities when required by law.
• With your consent, to third parties such as business partners for joint services.
• We do not sell or share your personal information for marketing purposes without your explicit consent.

5. Overseas Disclosure

Some of our service providers may be located overseas (e.g., cloud storage providers in the United States). Where personal information is transferred overseas, we take reasonable steps to ensure compliance with the APPs, such as entering into agreements that require equivalent privacy protections.

6. Data Security

We implement robust technical and organisational measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this notice or to comply with legal obligations. When no longer required, we securely delete or anonymise your information in accordance with applicable laws and regulations.

8. Your Rights

Under the Privacy Act 1988 (Cth) and applicable Victorian laws, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Complaints: Lodge a complaint if you believe we have breached your privacy rights.
• Anonymity: Deal with us anonymously or pseudonymously, where practicable. To exercise these rights, contact us using the details below. We will respond to requests within a reasonable period, typically within 30 days.

9. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse site performance. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Changes to This Notice

We may update this Privacy Notice to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.

12. Contact Us

For questions, requests, or complaints regarding your personal information, please contact our Privacy Officer:

CyberDNA Pty Ltd

Email: info@cyberdna.com.au

Phone: (+61) 3 9010 6264

Address: 459 Collins St, Melbourne – VIC 3000